Smiles Seafood Cafe in Prince Rupert

Food is below average. I ordered an iced tea and got a can of Nestea. Chowder is extremely bland... 3/10. Halibut was extremely unimpressive. Prices are overpriced. Fries were okay. Service was not intentionally rude but very hands-off. The obviously bagged salad was the best part of the meal. I've had worse meals but this restaurant makes it hard to remember when.

A bit janky, unfriendly service, everything deep fried.

Deserves a higher rating, this is one if the best seafood restaurants I've been to, quantity and quality.

great deep fried fish and chips but everything is deep fried.

The cod and prawns were amazing

The fish and chips are just excellent. My go to fish and chip place in Rupert.

Good fish and chips. Always great service.

Smiles was great! It was empty when we arrived around 7pm, which make us second guess our choice. However, I am glad that we went. Our waitress was great! She was able to deal with our allergies such as gluten and tomatoes. She even excluded the croutons from the ceaser salad without us having to ask, which never happens. For my meal, it usually came with seafood sauce which I am unable to eat. Without having to ask, or to my knowledge before hand she switched it out to tater sauce for no extra cost. Which never happens. Overall, our group of 8 people all had a really great experience.

One of our PR fav stops, Try the Viet coffee - so addicting and delicious. Can't find anything like that in Terrace. Love the location and servers are always nice. Highly recommended

Great food and we were waited on by the owner and she couldn't have been any sweeter!

Good service but the fish and chips were extremely oily. The fish piece was very small and lathered with a thick layer of batter to conceal its size, every bite was mostly a mouthful of oily batter. The salad was just cut lettuce...

Great service, beautiful view in the back room, delicious food!

Well priced and good food. Boy do the staff ever work hard. Locals galore so food is good all the time.

Very tasty meal ,very good services, and good price

I've been visiting this restaurant for probably 20 years with my family now, if not more. It's sad to see how far it has gone downhill - and my most recent visit may be my last. Service and cleanliness were minimal, and to cap it off, my girlfriend ended her day with her head over the toilet due to food poisoning.I'd give one star, but the nostalgia won't let me.

Absolutely the worst crab I’ve ever had. Old taste. Probably brought in frozen. Advertised as king crab. Should have gone to Dolly’s for fresh dungeness in the tank. My wife’s halibut was tasteless and extremely dry. Never again.

Always one of my favourite spots to stop when I visit Prince Rupert

Very hot inside, very small. Good customer service. But restaurant could use some updating. Food overall was ok....i was really hoping for some good seafood visiting Rupert...

Excellent food and good service

My favorite dish at Smiles. Always great and fast service. Mai talks to every table she has.

Nice cozy and authentic place managed by Mai and husband . Delicious seafood . Very affordable and great portions and presentation. Fully licensed . Gentle and fast service .... a must for visiting in Prince Rupert . Great culinary . Please also try the deep fried ice cream !!!

Very large 2 piece cod and frys bring your appetite,very good.

Always a hometown favorite

Only for the decor. Owner was not very personable in the beginning. Cream clam chowder was good, but the shrimp sandwich, no seasoning just a bit of mayo, lettuce your typical frozen shrimp from Thailand and some bread. Shrimp salad, on romaine and some dressing. No bacon no croutons no parmesan. Poutine, just packaged gravy with cheddar cheese. Should of got the fish and chips. smh

Enjoyed the quaint seaside atmosphere, though sadly our group couldn't all sit together. Food was ok. Was a bit pricey.

Frozen Atlantic cod small over cooked over battered portions. Typical of Oriental restaurants across Canada. Much better choices around and expensive for poor quality.

This place is funky to say the least. You’re pretty much hanging over the water in a little house. When you walk in the floors are uneven and it makes you feel like you’re on a boat.. very authentic. But don’t let this little shack scare you away, the seafood is bomb. I ordered the seafood platter(mussels,clams,salmon,cod,deep fried oyster)everything was cooked to my liking,expect the salmon. My friends got the salmon as well and theirs was great. Caesar was nice and spicy. WATCH YOUR HEAD WHEN YOU ENTER THE WASHROOM.. 3/4 of my group did not.

Best Halibut fish and chips in town. Excellent service. Always stop here when we go to town.

The food is all greasy. All store bought deep fried frozen pre cooked.

we were very disappointed. We were told of the days special which was cod, salmon, prawns, scallops and oyster. We travelled to Prince Rupert and with the expectation of getting a seafood meal of excellence and what a surprize. This meal was probably ingredients taken from Costco type packaging, deep fried and served with the exception of the cod and salmon which were probably taken out of factory packages and warmed according to factory instructions. We expected real cooking and got amature preparation.We went to a nearby cafe the following evening and were delighted with the excellent resultsSmilies has been a long standing business and riding on an old good reputation and presently a bad act

Good food, came here many times as a kid 50 years ago..

Good food, good service, friendly staff

The cod and chips with a prawn appetizer to start.....2 thumbs up. Awesome food.

Expensive, but worth it. Try not to sit near the door. For as it is windy in PR. Recommend this stop for your seafood fix.

The food is generally great, the atmosphere and building neens an upgrade

I mean, the food is great most of the time, or at least it was several years ago, but the service seemed kind of hit-or-miss. Slow and expensive. Wouldn't really be my top choice for food in town.

It's absolutely nothing like the picture

Rude

The restaurant itself is dated, but everything we ordered was good. Quick service, really good clam chowder. Fries were good too, and we had apple crumble & ice cream for dessert. It was yummy.

The food is slightly high price but you get what you pay for, good food. Free coffee refills with food order.

Good meal nice ser

A good place for a quick meal. Food is good and reasonably priced.

Very good fish and chips, everything fresh. Good service. Restaurant is not fancy, more like an old cafe.

Food is not good quality and the female Asian server has no customer service standards!!! She bites, be careful!

Came from Terrace to eat here. Got mixed views from friends and family. We found that everything was battered and of course had a very battered and fried taste. If you're coming here to taste seafood, I would suggest somewhere else. Spent $50+ on basically $10 worth of seafood. Good luck!

The meal's were great and the waitress was awesome

Halibut Fish and chips were excellent. Good portion size and nice fresh side salad. Fast service.

NOT impressed with the fish and chips! The batter was way too thick and soaked up too much grease. The fish was crispy on the outside but soggy, greasy batter inside. The chips were very good though, no complaints there. Waitress was friendly.The restaurant is freezing cold, the building and windows need updating for sure. There's a bad draft in there.

Had lunch at Smile’s and it was excellent. Best fish and chips we had in many years. Decent prices too.

This is the first review I've ever written on a restaurant. Hands down the worst service I've ever had the food was pretty good but when we decided to spring for desert the waitress ignored us we tried to wave her over and I actually tried to talk to her while she cleaned the table beside us and she just kept walking. The girl I was with this was her first time to prince rupert and I talked this place up saying she needed to try this place...... suffice to say that won't happen again